FAQ 2017-07-10T19:14:22+00:00

Frequently Asked Questions

WHAT IF I GO OVER MY PLAN’S LIMITS?

If you send above your limits or your subscriber list grows, we’ll notify you and you’ll have an option to upgrade or pay for the additional emails.

CAN I CHANGE MY PLAN?

Absolutely. You can switch between our monthly basic, monthly unlimited, or pay-as-you-go plans at any point without penalty.

IS THERE AN ANNUAL PLAN?

While most of our customers sign up for monthly plans, we do offer an annual plan. For more details feel free to contact our sales team.

DO YOU OFFER A FREE TRIAL?

It’s free to set up an account and create a campaign. But to send to more than 5 subscribers, you’ll need to choose a plan.

WHAT IS BASIC VS. PRIORITY SUPPORT?

With priority support, your support requests go to the top of the queue for our team of Campaign Monitor experts to help you.

CAN I INTEGRATE WITH 3RD PARTY APPS?

We have 250+ pre-built integrations you can use to connect Campaign Monitor to your 3rd party apps like Salesforce, Magento and WordPress.

WHAT PAYMENTS TYPES ARE ACCEPTED?

We accept most credit cards and for high-volume senders and larger organization we can support invoicing as well.

WHAT CURRENCIES ARE ACCEPTED?

The prices above are in USD. However we can work with you to support additional currencies such as CAD, EUR, GBP, AUD, and NZD.

IS THERE A DISCOUNT FOR NONPROFITS?

Yes there is! If your company is a nonprofit, we offer a 15% discount. Please contact our sales team to find out more.